Help

Quick answers

  • Cancel, change your card or get a receipt: sign in, then use "Manage billing" on your account page.
  • Refunds: If something isn't right, ask within 14 days of paying and we'll refund you.
  • Paid but still locked? Make sure you're signed in with the same account you bought with, then refresh the page. If it's still locked after a few minutes, send a billing report below.
  • Can't sign in: reset your password.

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Or email support@multimediaverse.com.

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